Complaints Registration System

While thanking you for your support, Nikan Charity is ready to receive any complaints related to the field of activity of this organization. We hope to repay your trust as much as possible.
In order to be able to register your complaint in the best way and be able to track it, it is necessary to include the following items:

Join the Nikan charity website

• Identifying the complainant: individual or group of parties to the complaint
• Providing documents and reasons confirming the claim
• Description of the subject of the complaint in a completely accurate and clear way, without any form of complications

Tips about Nikan’s Complaints Registration System

By complying with the above items, you can make a safe complaint and help us follow up on complaints in the shortest possible time; when using the complaint registration system of Nikan charity organization, you should keep the following things in mind:

• There is no way to deal with complaints that are based on a person, these are outside the working areas of the institution, and such cases are removed from the system.
• The legal responsibility of all the cases registered in the complaint against the respondent is completely on the complainant and is outside the scope of the institution’s responsibility.
• Requests unrelated to the complaint field, such as loan requests, housing requests, employment requests, and other cases, are not reviewed and followed up in this system, and people must use other methods.

We hope that by using the mentioned items, you will be able to receive your rights in full in the shortest possible time with the support and assistance of the institute and follow up the complaints through the institute in the shortest possible time.

In case of any complaints in Complaints Registration System, fill out the form below. We will deal with it as soon as possible.